How can we help you?
What is so good about Atherton Bikes?
We’re putting our hearts and souls into creating and growing our bike company, designing a range of bikes with the same attention to detail we apply to winning a World Cup Series or to designing components for Airbus. Atherton Bikes utilises revolutionary additive manufacturing technologies combined with bespoke carbon fibre tubing to create our ultimate range of bikes.
We started with what we know best, focusing on high-level product designed to be ridden aggressively. In our first race-season on board the bikes we took three World Cup wins. But not everybody is a racer, our dream is to see kids, all mountain explorers, bike park shredders, racers and e-bikers enjoying our bikes.
Whatever your skill-level or preferred riding style we believe that a high quality, correctly fitted bike that delivers a stable and composed ride is key to an awesome riding experience and to your progression as a rider. Our first customers all feel the same way – “I feel more confident, and I ride faster” and “You ride better on this bike.”
Who is behind Atherton Bikes and what do Dan, Gee and Rachel actually do there?
Dan, Gee and Rachel Atherton have dominated the world mountain-biking stage for more than 15 years. During this time, they have won 8 World Championships and 49 World Cups and been instrumental in the development and testing of some of the world’s fastest mountain-bikes including the Commencal Supreme, GT Fury, GT Sanction and Trek Session.
They have brought together a founding team who bring a wealth of engineering experience and knowledge from F1, aerospace and NASA as well as the operational and financial expertise that will drive the business forward. Dan, Gee and Rachel are involved in every decision about our bikes.
What do you mean by custom fit?
Every Atherton Bike can be perfectly fitted for its rider through the combination of our fit calculator and additive manufacturing. We offer 22 standard so most riders should find a great fitting size for them. But if you are in between sizes or would like a bike specifically built for your measurements, we can match you to the millimetre.
Can I choose different components?
Yes. We recommend two different specifications per model which we ride and love. However, if you’ve always dreamt of a particular build spec, we can make that happen. Purchase the closest standard build spec to secure your build slot, then contact Tom at firstname.lastname@example.org and he can help you change and source your parts.
Please note that due to the current stock shortage we may have difficulty sourcing specific components.
Can I choose the colour?
At the moment we offer raw carbon tubes joined by matt black or raw titanium lugs, everything is covered in a protective coat of clear paint and we love the simplicity.
How long is the wait between order and delivery?
We aim to have you out on the trails on your new Atherton Bike after 12 weeks. Each frame is bespoke and made to order, during this period you will be provide with photo updates so you can see your bike go through the manufacturing process and come to life.
As we all know, Covid has hit the entire bike industry hard with major shortages at all suppliers of components so please bear with us if your full bike build takes longer. The estimated delivery times on the website will be constantly reviewed so they’ll be as accurate as possible.
Can I try before I buy?
In 2022 we’ll be doing our own pop-up test-rides across the UK. The Continental Atherton Race Team will be travelling across Europe so you can see our bikes in the flesh. Make sure you’re signed up to our newsletter at the bottom of this page so you can join us!
Can I buy or test-ride an Atherton Bike in a shop?
It’s incredibly important to us to maintain the individual care and attention to detail that goes alongside such a high quality, bespoke product. This means all sales are direct to consumer through our website to ensure you have the best experience with getting your own Atherton Bike.
Can I buy an Atherton Bike from outside of the UK?
Yes! We will ship worldwide.
What are the delivery charges?
Delivery costs change depending on where you are in the world. We use trusted shippers to ensure your bike arrives with you safe and quickly so you can get out riding as soon as possible!
Shipping costs are calculated at checkout.
Tell me about Tax…
If you are living and riding in the UK, VAT is included in the product price.
If you are outside the UK, the product price displayed is excluding tax. This means you will be required to pay an import duty on your frame before it lands with you. This is usually between 14%-20% but changes depending on your country.
Can I pick my bike up from Atherton Bikes HQ?
Yes, pick-ups by appointment are very welcome. We’d love to show you around so you can see where your bike came to life.
Dyfi Bike Park is just around the corner from our new manufacturing facility which is a great place for a first ride.
I have some questions before I take the plunge - who can I talk to?
We understand, it’s a big decision! Drop us an email to email@example.com or hop onto live chat and we’ll be able to answer any questions you have.
How can I pay?
We accept payment through PayPal and all major banks. If you struggle with payment at all, please get in touch with us on firstname.lastname@example.org or through Live Chat and we’ll be able to help.
How can I talk to someone about the progress of my order?
You can get an update at any time by mailing email@example.com or hop onto live chat and we’ll will be able to give you a quick update!
What warranty will be offered with the bikes?
We will only ever sell bikes that we are confident ride ourselves. Because of this, original owners will be offered a conditional lifetime warranty on the frame, excluding wearable parts such as bearings.
Where can I find a detailed after care document?
Head to our Tech Sheets page where you can find all the information you need about caring for your Atherton bike.
Will you make e-bikes?
Yes, we love e-bikes! Keep an eye out for more details soon…
Will you make a kid’s bike?
Yes! Rachel will make sure of it. Look out for kids bikes and an affordable mountain-bike range soon…
How sustainable are you?
This is a question very close to our hearts. Atherton Bikes are made in the UK and instead of the usual carbon moulds we use a digital process which lets us print every bike to order; stockholding and waste are very low.
As the company grows we will continue to look for ways to reduce our impact on the environment and to review the need for domestic manufacturing facilities to reduce the need for long distance movement of product.
Where will the bikes be manufactured now and in the future?
We have just moved to our new home in Machynlleth, mid-Wales. It’s where our heart is, right next to Dyfi Bike Park and one of the most important localities in the development of the sport.
There is so much MTB heritage here, we are privileged to play our part in the future of the region.
Is your clothing ethically manufactured?
We offer an awesome range of Atherton clothing. All casual clothing is 100% Organic, Verified Ethically Manufactured in accordance with the International Labour Organisation’s conventions and are made in manufacturing facilities powered by green renewable energy, from low-impact raw materials.
Our replica race jerseys are manufactured by our partners Endura who have set a target to become CO₂ negative by 2024.